You can place your order in our online store via our website www.vaho.ws. Search, compare and find the model you like the most. Add it to your cart, enter your delivery details and proceed to payment. Your unique and exclusive bag will come and find you at your home.

All of Vaho's products are sold and dispatched from Barcelona, Spain, to anywhere in the world.

Yes, this way,you will be able to receive an order confirmation email. Also, should there be any problem with your order, this will allow us to let you know so in writing.

As your order is processed and your payment completed, you will be sent an email confirming your order, with its description, total cost and an estimate of the delivery time. This email includes a reference number which will allow you to check the status of your order on the transportation company website.

Nearly all products are dispatched within 48h, even if your order includes more than one product. This is because we have the product you purchased in stock, ready to be sent.

Any question you may have will be answered if you email it to us at shop@vaho.ws.

Once you have authorised the credit card payment or made a transfer, the only way in which you can cancel your order is in the event of an error in its delivery or damages.

It is practically impossible for this to happen, given that in our online store, you purchase the model you see, which is already in stock. In the event of a technical error, we will contact you to inform you of the impossibility of completing your order. You will be given the option to receive another product of the same value or choose a refund.

Yes indeed, in accordance with the Law on Information Society Services, you have seven days from the time of delivery of your order to return it. In this case, you will have to assume the cost of return, and once we receive it at Vaho, we will refund you the full amount of your bill.

At Vaho's online store we accept Visa, MasterCard and American Express as a payment method for all orders. You can also pay by bank transfer. Your order will be submitted to an authorisation process as soon as you confirm it.
Once authorised, we will start processing your order.

Domestic deliveries are always at standard rate and deliveries outside of Europe always at express rate. For the rest of Europe, you may choose whether you prefer standard or express delivery.

The security of Vaho's servers is subject to stringent controls to prevent any intrusion or the use of any unauthorised credit card numbers, as well as to guarantee the confidentiality of your personal details. Vaho used the SSL (Secure Socket Layer)industry standard, the highest level of security currently available for secure web applications. SSL is based on public and private key technologies by Verisign, Inc., based on a 40 bit encryption algorithm developped by RSA Data Security, Inc.

The full amount will be charged to your credit card when, at the time of purchase, your bank confirms the transaction.

All credit card payments made in our online store are charged in Euros. Your credit card statement will display the transaction in Euros and in the currency of your country of residence, depending on which bank you operate with. The bill will be reflected in Euros.

In order to shop in Vaho's online store, you will need a browser which is compatible with SSL, such as Mozilla Firefox 3.5+, or Internet Explorer 7 and 8+.